Terms and Conditions

Effective Date: September 18, 2026
Last Updated: September 18, 2026
Contact: larry.h@smileysuniqueuniverse.com

Plain-language summary. SUTE TIX is a ticketing and commerce marketplace. We connect buyers with event organizers — we are not the seller, host, or producer of any event. Your purchase contract is with the organizer. Please read these Terms carefully before using our Platform. By using SUTE TIX, you agree to be bound by these Terms.

1. Introduction and Acceptance of Terms

1.1 Agreement to Terms

These Terms and Conditions of Use (these "Terms") constitute a legally binding agreement between you ("User," "you," or "your") and SUTE TIX, a platform operated under Smileys Unique Universe ("SUTE TIX," "we," "us," or "our"), governing your access to and use of the SUTE TIX ticketing and commerce platform, including all associated websites, mobile applications, software, services, and content (collectively, the "Platform").

1.2 Acceptance

By accessing or using the Platform in any manner — including browsing, registering an account, adding items to a cart, completing a purchase, or otherwise interacting with any part of the Platform — you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree to these Terms, you must immediately cease all use of the Platform and must not complete any transaction through it.

1.3 Eligibility

You represent and warrant that: (a) you are at least eighteen (18) years of age or the age of majority in your jurisdiction, whichever is greater; (b) you have the legal capacity and authority to enter into a binding contract; (c) you are not prohibited by law from using the Platform; and (d) all information you provide to us is accurate, current, and complete. If you are using the Platform on behalf of an organization or legal entity, you represent that you have the authority to bind that entity to these Terms.

1.4 Incorporation by Reference

These Terms incorporate by reference our Privacy Policy and any supplemental terms, guidelines, or policies published on the Platform from time to time. In the event of any conflict between these Terms and any supplemental policy, these Terms shall control unless the supplemental policy expressly states otherwise.

2. Platform Description and Role of SUTE TIX

2.1 Nature of the Platform

SUTE TIX is a marketplace and commerce platform that lists and facilitates the sale of event admission tickets, venue food and beverage items, merchandise, and digital products on behalf of third-party event organizers ("Organizers"). SUTE TIX acts solely as an intermediary technology platform and marketplace operator. SUTE TIX does not host, produce, manage, curate, or otherwise operate any event listed on the Platform.

2.2 SUTE TIX Is Not the Seller

SUTE TIX is not the seller, vendor, merchant, or supplier of any ticket, good, or service listed on the Platform. All items are offered for sale by the applicable Organizer. SUTE TIX does not own, take title to, or hold any inventory of tickets or goods. SUTE TIX does not control, guarantee, or warrant that any event will take place, that any goods will be delivered, or that the quality or safety of any event, venue, product, or service will meet your expectations.

2.3 Limitations on SUTE TIX's Control

SUTE TIX has no control over and expressly disclaims responsibility for: (a) the scheduling, organization, production, or cancellation of any event; (b) venue conditions, capacity, accessibility, or safety measures; (c) the accuracy of event descriptions, imagery, or promotional materials provided by Organizers; and (d) the conduct of Organizers, venues, performers, or any third party involved in an event. Your reliance on any information provided by an Organizer is at your own risk.

3. Relationship with Organizers

3.1 Organizer as Seller and Merchant of Record

When you complete a purchase through the Platform, you are entering into a direct sales contract with the applicable Organizer. The Organizer is the seller and merchant of record for all transactions. Your legal relationship with respect to the purchased ticket, product, or service is solely between you and the Organizer. SUTE TIX is not a party to that sales contract and assumes no liability under it.

3.2 Payment Processing and Commission

All payments are processed directly into the Organizer's designated payment account through Stripe, Inc. ("Stripe"), a third-party payment processor. At the time of transaction processing, SUTE TIX deducts a platform commission from the gross sale proceeds in accordance with the agreement between SUTE TIX and the applicable Organizer. This commission arrangement is a matter between SUTE TIX and the Organizer and does not alter your rights as a buyer or the Organizer's obligations to you.

3.3 No Agency or Partnership

Nothing in these Terms or in the operation of the Platform creates any agency, partnership, joint venture, employment, or franchise relationship between SUTE TIX and any Organizer. Organizers are independent third parties, and SUTE TIX is not responsible for and does not endorse any Organizer's representations, conduct, products, or services.

4. Organizer Terms and Event Conditions

4.1 Organizer-Set Conditions

All conditions governing admission to and participation in an event — including, without limitation, age restrictions, identification requirements, dress codes, health and safety requirements, entry protocols, prohibited items, conduct rules, and resale restrictions — are established solely by the applicable Organizer and/or venue. SUTE TIX has no authority to modify or waive any such conditions on your behalf.

4.2 User Responsibility to Review Organizer Terms

Before completing a purchase, you are solely responsible for reviewing and understanding all applicable Organizer terms, event-specific conditions, and venue policies associated with your purchase. By completing a purchase through the Platform, you agree to comply with all such terms and conditions established by the Organizer.

4.3 Event Changes and Organizer Decisions

Organizers may, at their sole discretion, reschedule, relocate, modify, or cancel events. SUTE TIX has no authority to prevent or reverse such decisions. Any rights you may have in connection with such changes, including rights to a refund or exchange, are governed exclusively by the Organizer's policies and applicable law. SUTE TIX's obligations with respect to such events are set forth in Section 6 of these Terms.

5. Prices, Fees, and Payment

5.1 Pricing and Currency

All prices displayed on the Platform are stated in United States Dollars (USD). Displayed prices are inclusive of all applicable taxes, booking fees, payment processing charges, and any other third-party charges associated with your order, unless otherwise expressly noted at checkout. You agree to pay the total amount displayed at the time you confirm your order.

5.2 Payment Processing via Stripe

All payment card transactions are collected and processed exclusively by Stripe in accordance with Stripe's own terms of service and privacy policy. By submitting payment information through the Platform, you agree to be bound by Stripe's applicable terms. SUTE TIX is not a party to the payment processing relationship between you and Stripe and makes no representations regarding Stripe's services.

5.3 Card Data and PCI Compliance

SUTE TIX does not receive, collect, store, or have access to your full payment card number, card verification codes, or other sensitive authentication data. SUTE TIX retains only the payment method type (e.g., Visa, Mastercard) and the last four digits of your card number for order reference and customer service purposes. Payment card data is handled directly by Stripe in compliance with the Payment Card Industry Data Security Standards (PCI DSS). You acknowledge and agree that SUTE TIX bears no responsibility for the security or handling of your payment card data by Stripe or any other third-party payment processor.

5.4 Order Confirmation

Your order is not confirmed until you receive an order confirmation from SUTE TIX. SUTE TIX reserves the right to cancel any order, prior to delivery of a confirmed ticket or product, in the event of pricing errors, technical failures, fraud, or other exceptional circumstances. In such cases, any amounts charged will be refunded to the original payment method.

6. Refunds, Cancellations, and Chargebacks

6.1 Organizer Responsibility for Refunds

Refunds, exchanges, and cancellations are the sole responsibility of the applicable Organizer and are subject to the Organizer's published refund and exchange policy. All refunds are issued against the Organizer's payment account. SUTE TIX has no obligation to fund, guarantee, or advance any refund on behalf of an Organizer.

6.2 SUTE TIX's Role in Refund Processing

SUTE TIX may facilitate the technical processing of refunds on the Organizer's express written instruction. When a refund is processed at the Organizer's direction, SUTE TIX will also refund its platform commission attributable to the refunded transaction. SUTE TIX cannot compel an Organizer to issue a refund and does not act as a guarantor of any Organizer's obligations.

6.3 Cancelled, Materially Changed, or Undelivered Events

If an event is cancelled, materially altered, or otherwise not delivered as described at the time of purchase, you should:

Contact the Organizer directly using the contact information provided in your order confirmation or on the event listing; and

If the Organizer fails to resolve your concern within a reasonable time, contact SUTE TIX at larry.h@smileysuniqueuniverse.com with your order details and a description of the issue.

SUTE TIX will use commercially reasonable efforts to assist in facilitating communication with the Organizer but does not guarantee any particular outcome.

6.4 Payment Disputes and Chargebacks

Any payment disputes, chargebacks, or claims submitted through your card issuer are resolved against the Organizer's payment account through Stripe's dispute resolution process. You agree to contact SUTE TIX before initiating a chargeback wherever practicable. Initiating a chargeback does not relieve you of any obligations under these Terms, and SUTE TIX reserves the right to suspend or terminate your account pending resolution of any dispute.

6.5 Non-Refundable Platform Fees

To the extent any platform booking or service fees are separately identified and disclosed at checkout as non-refundable, such fees shall not be subject to refund except as required by applicable law or as expressly stated in the Organizer's refund policy.

7. User Accounts and Conduct

7.1 Account Registration and Accuracy

Certain features of the Platform require you to create a user account. You agree to provide accurate, current, and complete information during registration and to promptly update such information as necessary to keep it accurate. You are solely responsible for verifying that all account details — including name, email address, and billing information — are correct before completing any transaction.

7.2 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You agree to: (a) select a strong, unique password and not share your credentials with any third party; (b) notify SUTE TIX immediately at larry.h@smileysuniqueuniverse.com upon becoming aware of any unauthorized access to or use of your account; and (c) accept full responsibility for all activity that occurs under your account, whether or not authorized by you.

7.3 Prohibited Conduct

You agree that you will not, and will not attempt or permit others to:

Use the Platform for any unlawful purpose or in violation of any applicable federal, state, or local law or regulation;

Resell, transfer, or broker tickets or other items purchased through the Platform in violation of the applicable Organizer's resale restrictions or in a manner that constitutes ticket scalping under applicable law;

Use automated means (including bots, scrapers, crawlers, or similar tools) to access, monitor, copy, or otherwise interact with the Platform without SUTE TIX's prior written consent;

Attempt to gain unauthorized access to any portion of the Platform, any other user's account, or any computer system or network connected to the Platform;

Interfere with, disrupt, or impair the operation of the Platform or the servers or networks supporting it;

Introduce malware, viruses, Trojan horses, or other harmful code into the Platform;

Engage in fraudulent activity, including creating fictitious accounts, submitting false or misleading information, or misrepresenting your identity;

Circumvent, disable, or otherwise interfere with any security feature, access control, or technical restriction of the Platform; or

Use the Platform to transmit any unsolicited commercial communications or spam.

7.4 User-Generated Content

If you submit any content to the Platform (including reviews, comments, or other communications), you grant SUTE TIX a non-exclusive, royalty-free, worldwide, perpetual license to use, reproduce, and display such content in connection with the operation and promotion of the Platform. You represent and warrant that any content you submit does not infringe any third-party rights and complies with all applicable laws.

8. Intellectual Property

8.1 SUTE TIX Ownership

The Platform and all content, features, and functionality thereof — including, without limitation, all text, graphics, logos, icons, images, audio clips, software, source code, object code, data compilations, page layouts, and the selection and arrangement thereof — are owned by SUTE TIX, its licensors, or other applicable rights holders, and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

8.2 Limited License to Users

Subject to your compliance with these Terms, SUTE TIX grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Platform solely for your personal, non-commercial purposes in connection with browsing event listings and completing authorized purchases. This license does not include any right to: (a) resell or commercially exploit the Platform or its content; (b) collect or use any product listings or descriptions for any commercial purpose; or (c) use any data mining, robots, or similar data-gathering and extraction tools.

8.3 Restrictions

You must not: (a) copy, reproduce, distribute, publish, display, perform, or create derivative works of any portion of the Platform without SUTE TIX's prior written consent; (b) reverse-engineer, disassemble, decompile, or otherwise attempt to derive the source code of any software component of the Platform; (c) remove, alter, or obscure any copyright, trademark, or other proprietary rights notice appearing on or in the Platform; or (d) frame or mirror any portion of the Platform on any other website or platform without SUTE TIX's express prior written consent.

8.4 Trademarks

The SUTE TIX name, the Smileys Unique Universe name, and all related logos, product names, and service names are trademarks or service marks of SUTE TIX or its affiliates. You may not use any such marks without the prior written permission of SUTE TIX. All other trademarks appearing on the Platform are the property of their respective owners.

8.5 Feedback

If you provide SUTE TIX with any suggestions, ideas, feedback, or recommendations regarding the Platform ("Feedback"), you hereby assign to SUTE TIX all right, title, and interest in and to such Feedback, and SUTE TIX may use such Feedback for any purpose without restriction or compensation to you.

9. Disclaimer of Warranties

9.1 As-Is Basis

THE PLATFORM IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW — INCLUDING THE LAWS OF THE STATE OF GEORGIA AND APPLICABLE UNITED STATES FEDERAL LAW — SUTE TIX EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

9.2 No Warranty Regarding Organizer Performance

SUTE TIX makes no warranty, representation, or guarantee — express or implied — regarding: (a) the accuracy, completeness, or timeliness of any event listing or Organizer-provided content; (b) whether any event will take place as scheduled or at all; (c) the quality, safety, fitness, or merchantability of any goods or services provided by an Organizer or venue; (d) whether tickets purchased through the Platform will grant you admission to any event; or (e) the conduct, performance, or solvency of any Organizer.

9.3 No Warranty Regarding Platform Availability

SUTE TIX does not warrant that the Platform will be available without interruption, that it will be error-free or free from viruses or other harmful components, or that defects will be corrected. SUTE TIX may suspend, restrict, or terminate access to the Platform at any time without notice for operational, security, or legal reasons.

9.4 Consumer Rights

Some jurisdictions do not allow the exclusion of certain warranties. To the extent any applicable law prohibits the exclusion of a particular warranty, such warranty is excluded only to the maximum extent permitted by law, and nothing in these Terms is intended to limit any rights you may have under mandatory consumer protection laws that cannot be waived by contract.

10. Limitation of Liability

10.1 Exclusion of Consequential Damages

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, INCLUDING THE LAWS OF THE STATE OF GEORGIA, IN NO EVENT SHALL SUTE TIX, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY: (a) INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES; (b) LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR ANTICIPATED SAVINGS; (c) BUSINESS INTERRUPTION; OR (d) DAMAGES ARISING FROM THE ACTS OR OMISSIONS OF ANY ORGANIZER OR VENUE — REGARDLESS OF WHETHER SUTE TIX HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED.

10.2 Liability Cap

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SUTE TIX'S TOTAL CUMULATIVE LIABILITY TO YOU ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE PLATFORM — WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE — SHALL NOT EXCEED THE TOTAL AMOUNT ACTUALLY PAID BY YOU THROUGH THE PLATFORM FOR THE SPECIFIC ORDER GIVING RISE TO THE CLAIM.

10.3 Essential Basis of Bargain

You acknowledge that the limitations of liability set forth in this Section 10 are a fundamental element of the basis of the bargain between SUTE TIX and you, and that SUTE TIX would not provide the Platform in the absence of such limitations.

10.4 Statutory Exceptions

Nothing in these Terms excludes or limits SUTE TIX's liability for death or personal injury caused by its own negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable Georgia or federal law.

11. Indemnification

11.1 User Indemnification Obligation

To the fullest extent permitted by applicable law, you agree to defend, indemnify, and hold harmless SUTE TIX and its parent companies, subsidiaries, affiliates, officers, directors, shareholders, employees, agents, licensors, and service providers (collectively, the "SUTE TIX Parties") from and against any and all claims, demands, actions, losses, liabilities, damages, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or relating to:

Your access to or use of the Platform in violation of these Terms;

Any content you submit, post, or transmit through the Platform;

Your violation of any applicable federal, state, or local law or regulation;

Your breach of any Organizer's terms, conditions, or policies; or

Your infringement or misappropriation of the intellectual property rights or other rights of any third party.

11.2 Cooperation

SUTE TIX reserves the right, at its own expense, to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate fully with SUTE TIX in asserting any available defenses. You may not settle any claim subject to indemnification under this Section without SUTE TIX's prior written consent.

12. Privacy and Data

12.1 Privacy Policy

The collection, use, storage, and disclosure of your personal information through the Platform is governed by SUTE TIX's Privacy Policy, which is incorporated into these Terms by reference. By using the Platform, you acknowledge that you have read and understand the Privacy Policy and consent to the data practices described therein. In the event of any conflict between these Terms and the Privacy Policy with respect to privacy matters, the Privacy Policy shall control.

12.2 Cookie Use

SUTE TIX uses cookies and similar tracking technologies on the Platform for the following purposes: (a) authentication and sign-in session management; (b) shopping cart functionality and order processing; and (c) analytics and Platform performance monitoring. By using the Platform, you consent to our use of cookies in accordance with these Terms and our Privacy Policy.

12.3 Managing Cookies

You may restrict or disable cookies at any time through your web browser settings. Please note that disabling certain cookies may affect the functionality of the Platform, including your ability to sign in, maintain a shopping cart, or complete purchases. SUTE TIX is not responsible for any reduced functionality resulting from your election to restrict cookies.

12.4 Payment Card Data

As described in Section 5.3, SUTE TIX does not store or have access to your full payment card data. All such data is handled by Stripe in accordance with applicable PCI DSS standards. Please refer to Stripe's privacy policy for information on how Stripe processes your payment data.

13. Dispute Resolution and Arbitration

13.1 Informal Resolution

Before initiating any formal dispute resolution process, you agree to first contact SUTE TIX at larry.h@smileysuniqueuniverse.com and provide a written description of your dispute in reasonable detail. SUTE TIX will use good-faith efforts to resolve the dispute informally within thirty (30) days of receiving your notice. This informal dispute resolution requirement is a condition precedent to initiating arbitration or any other formal proceeding.

13.2 Binding Arbitration

If a dispute is not resolved through informal means within thirty (30) days, you and SUTE TIX agree that any and all disputes, claims, or controversies arising out of or relating to these Terms, the Platform, or any transaction facilitated through the Platform (collectively, "Disputes") shall be resolved exclusively through final and binding individual arbitration, rather than in court. The arbitration shall be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules then in effect, which are available at www.adr.org. The arbitration shall be conducted in English and, unless otherwise agreed, shall take place in the State of Georgia or, at your option if you are the claimant, may be conducted remotely.

13.3 Class Action Waiver

YOU AND SUTE TIX EACH WAIVE THE RIGHT TO A JURY TRIAL AND THE RIGHT TO PARTICIPATE IN A CLASS ACTION, CLASS-WIDE ARBITRATION, CONSOLIDATED PROCEEDING, OR REPRESENTATIVE ACTION. All Disputes shall be resolved strictly on an individual basis. The arbitrator shall have no authority to consolidate claims or to arbitrate any Dispute on a class-wide or representative basis.

13.4 Small Claims Court Carveout

Notwithstanding the foregoing, either party may elect to bring an individual claim in a small claims court of competent jurisdiction in lieu of arbitration, provided the claim qualifies for small claims court under applicable procedural rules and the claim remains on an individual (non-class) basis throughout the proceeding.

13.5 Opt-Out Right

You have the right to opt out of the binding arbitration agreement and class action waiver set forth in this Section 13 by sending a written notice of your opt-out election to SUTE TIX at larry.h@smileysuniqueuniverse.com within thirty (30) days of the date you first agree to these Terms (the "Opt-Out Deadline"). Your opt-out notice must include your full name, email address associated with your SUTE TIX account, and a clear statement that you elect to opt out of the arbitration agreement. If you opt out, you and SUTE TIX agree that any Disputes shall be resolved in accordance with Section 14 (Governing Law and Jurisdiction). Opting out of arbitration will not affect any other provisions of these Terms.

13.6 Arbitration Fees

Payment of all filing, administration, and arbitrator fees shall be governed by the AAA's Consumer Arbitration Rules. SUTE TIX will not seek attorneys' fees or costs in arbitration unless the arbitrator finds your claim to be frivolous or brought in bad faith.

13.7 Severability of Arbitration Clause

If any portion of this Section 13 is found to be unenforceable, the unenforceable portion shall be severed, and the remaining arbitration terms shall be enforced to the maximum extent permitted by law. If the class action waiver in Section 13.3 is found unenforceable with respect to any claim, that claim shall be litigated in court and not arbitrated.

14. Governing Law and Jurisdiction

14.1 Governing Law

These Terms, and any Dispute arising out of or relating to them or the Platform, shall be governed by and construed in accordance with the laws of the State of Georgia, without giving effect to any choice-of-law or conflict-of-law rules that would cause the application of the laws of any other jurisdiction. To the extent applicable United States federal law governs any aspect of these Terms or any Dispute, such federal law shall apply.

14.2 Exclusive Jurisdiction

For any Dispute not subject to arbitration under Section 13 (including any claim arising after a valid opt-out election, or any small claims court action), you and SUTE TIX irrevocably consent to the exclusive personal jurisdiction and venue of the state and federal courts of competent jurisdiction located in the State of Georgia, and you waive any objection to the laying of venue in such courts and any claim that such courts are an inconvenient forum.

15. Severability

If any provision of these Terms is found by a court or arbitrator of competent jurisdiction to be invalid, illegal, or unenforceable under applicable law, such provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, it shall be severed from these Terms. The invalidity or unenforceability of any provision shall not affect the validity or enforceability of any other provision of these Terms, which shall remain in full force and effect.

16. Entire Agreement

These Terms, together with SUTE TIX's Privacy Policy and any other policies or supplemental terms expressly incorporated herein by reference, constitute the entire agreement between you and SUTE TIX with respect to your use of the Platform and supersede all prior and contemporaneous understandings, agreements, representations, and warranties — whether written or oral — with respect to the same subject matter. No course of dealing, course of performance, or usage of trade shall be used to modify, interpret, or supplement the express terms of these Terms.

17. Modifications to Terms

17.1 Right to Modify

SUTE TIX reserves the right to modify, update, or replace these Terms at any time at its sole discretion. The version of the Terms in force at the time you place an order shall govern that transaction. All other uses of the Platform shall be governed by the then-current version of the Terms.

17.2 Notice of Material Changes

If SUTE TIX makes any material changes to these Terms, SUTE TIX will provide notice to registered account holders by sending an email to the address associated with your account prior to the effective date of such changes. It is your responsibility to keep your account email address current and to review all notices sent by SUTE TIX.

17.3 Acceptance of Modified Terms

Your continued access to or use of the Platform after the effective date of any modification to these Terms constitutes your acceptance of the modified Terms. If you do not agree to the modified Terms, you must cease all use of the Platform immediately and, if applicable, close your account.

18. Suspension and Termination

18.1 SUTE TIX's Right to Suspend or Terminate

SUTE TIX reserves the right, in its sole discretion and without prior notice or liability, to suspend, restrict, or permanently terminate your access to all or any portion of the Platform and/or your account if:

You breach any provision of these Terms or any supplemental policy incorporated herein;

SUTE TIX is required to do so by applicable law, regulation, court order, or governmental authority;

SUTE TIX has reasonable grounds to suspect fraud, unauthorized access, or other security concerns related to your account; or

Your continued use of the Platform poses a risk to SUTE TIX, other users, Organizers, or third parties.

18.2 Effect on Ticket Rights

The suspension or termination of your SUTE TIX account does not invalidate any tickets you have validly purchased prior to such suspension or termination. Any validly purchased tickets remain the subject of your separate contract with the applicable Organizer and are governed by the Organizer's terms. SUTE TIX shall not be liable to you for any loss or damage arising from the suspension or termination of your account in accordance with these Terms.

18.3 Voluntary Termination

You may close your SUTE TIX account at any time by contacting SUTE TIX at larry.h@smileysuniqueuniverse.com. Account closure does not affect any outstanding orders, payment obligations, or the applicability of these Terms to transactions completed prior to closure. Provisions of these Terms that by their nature should survive termination — including Sections 8, 9, 10, 11, 13, 14, and 15 — shall survive any termination or expiration of your account or these Terms.

19. Contact Information

If you have any questions, concerns, or complaints regarding these Terms, your account, a transaction, or the Platform generally, please contact SUTE TIX using the following information:

Contact Method

Details

Platform Name

SUTE TIX (Smileys Unique Ticketing Experience)

Operated By

Smileys Unique Universe

Email Address

larry.h@smileysuniqueuniverse.com

Governing Jurisdiction

State of Georgia, United States of America

Dispute Contact (First Step)

larry.h@smileysuniqueuniverse.com — subject line: "Dispute Notice"

Arbitration Opt-Out

larry.h@smileysuniqueuniverse.com — subject line: "Arbitration Opt-Out" (must be sent within 30 days of agreement)

SUTE TIX will use commercially reasonable efforts to respond to all inquiries within five (5) business days.